Praise from Collaborators
“
“I had an opportunity to work with Marcy on a major transformation program at Walgreens that redefines the end-to-end team member engagement including operations, communications and customer service.
Although in my career I have implemented many enterprise solutions, I never understood the true role User Experience plays. However, Marcy has changed that perspective and helped me understand how crucial it is to have User Experience lead on a software implementation program.
She is a champion at understanding where the pain points are and at helping the business think holistically before landing a solution. Through her research with Store team members, she underlined the current process and made recommendations around how to improve the user experience. She was also responsible for mentoring junior team members with UX. I am very grateful for all the work she has done to set the project on the right path.”
—AZIZ KHATRI, Director of Product Management
“
“Marcy brought a thoughtful vision to the [omnichannel initiative] that we were part of at Walgreens and she relentlessly pursued that vision through all stages of the program. She is an expert at her craft (UX/CX), and never shows up to do ‘just enough’—but always delivers her best.
She pitches in at the right time to provide a perspective and the overall expectation off any given problem statement for the team and makes things obvious and brings the team to a single point...
Marcy is also a great mentor to the UX team and stakeholders she works with, she is a voice of support for anybody that needs it, and an amazing collaborator and colleague.
Would truly appreciate working with her again if given an opportunity. ”
—RAJA JEEVAN KUMAR, Group Product Manager
“
“Marcy is one of the most insightful and intelligent people I’ve had the pleasure of working alongside. She and I worked on a rather complex project that required quick thinking and thoughtful planning. As the project’s Lead UX Designer, she had a remarkable ability to combine her wealth of knowledge with well defined design strategies.
She has such a passion and commitment to the UX field. I have always looked forward to collaborating with Marcy. If I had to choose someone to aspire to professionally, it would be Marcy.”
—CHERESE COOPER, UX Research and Design Lead
“
“Marcy has the unique ability to approach complex problems with an incredible amount of clarity and thoughtfulness. I was part of a large team trying to overhaul software for a Fortune 100 company when Marcy joined our team as a strategist.
She immediately went to work helping us answer the big questions we struggled to answer ourselves. She empowers design teams to advocate for the best possible user experience, and she does so with the skills of a talented practitioner and the 10,000-foot point-of-view of a seasoned strategist.
What’s unique about Marcy is her ability to switch gears on a moment’s notice and to handle whatever challenge is tossed her way. I’ve witnessed her interact with business, technology, and other design partners within the organization, and she’s able to have intelligent, knowledgeable, and influential conversations with all interested parties.
In addition to being a uniquely talented strategist, Marcy’s a great person to work with! She’s constantly helping those around her improve as designers. I’ve rarely worked with someone as intelligent and as genuine as Marcy!”
—JON TINMAN, Associate Director of Design
“
“I worked with Marcy on a challenging project, across four time zones, where we integrated the UX & Design into an already existing Agile (engineering) workflow. Marcy did some incredible research while with us, across the board, that really helped set the foundations for this process. Her can-do approach was a real asset—she would rustle up user testing workshops over a weekend or come up with some fantastic research that would feed directly into user stories. Her experience with UX & Engineering in Scrum was also really really valuable. It helped get the various disciplines on board which facilitated a much easier transition. Along with all of that, she’s incredibly conscious of others, helpful, very lovely to work with. ”
—GARVAN GALLAGHER, Head of Product
“
“Communicating your vision through your product design is not an easy task. Marcy evaluated our prototype carefully and gave us valuable insights which eventually helped us shape up our UI. I highly recommend her for edtech or any businesses for UX design and strategy. ”
—PV, CEO of Dynos.io